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Customer Portal

Streamline Account Management with the Customer Portal (TL App)

Enable customers to manage their tanning accounts with ease using the Customer Portal (TL App), your salon's one-stop solution for all common customer needs. This frees up your staff to focus on attracting new customers and providing excellent service to those in the salon.

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Streamline Tanning Account
Management

Allow customers to manage their tanning accounts via the Customer Portal (TL App). This user-friendly platform provides easy access to booking appointments, tracking tanning sessions, purchasing packages, and updating personal information. By offering a comprehensive, self-service solution, customers can handle their needs conveniently online, enhancing their overall experience with your salon.

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Enhance Customer Service
by Streamlining Staff Responsibilities

Free up staff to focus on new and existing customers in the salon by leveraging the Customer Portal (TL App). With the portal handling routine tasks such as appointment scheduling, session tracking, and account management, your team can dedicate more time to providing personalized service and attention to clients in the salon. This shift allows for a more efficient operation, improved customer satisfaction, and the opportunity to enhance the overall salon experience for everyone.

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Ensure Easy Access to the Customer Portal with Multiple Sharing Options

Share the portal link after sign-up, via a private profile link, or on your website for easy access. New customers receive the link immediately upon registration, while existing customers can find it in their profiles. Featuring the link on your website ensures all customers can conveniently manage their tanning accounts, enhancing their experience with your salon.

Enhance Customer Convenience with These Portal Features

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Update Billing

Customers can log in to the online portal and securely update their billing information, saving staff time.

Pay a Past Due Amount

In addition to text messages with secure payment links, customers can pay past due amounts directly through the portal, helping keep accounts current.

Skip a Payment

Customers can log in to freeze their account for one month, freeing up staff time.

View Account Information

Customers can view details like their current package, last 5 tans, draft date, and remaining sessions.

Enhance Customer Experience with These Essential Portal Features

Book Appointments

Customers can book appointments through the portal, streamlining the process of selecting times and services.

Curbside Check-In

Customers can check in to their tanning bed from their car or outside the salon for added convenience.

Shop Select Packages

Display select tanning packages on the portal for easy member access.

Access Special Deals

Offer exclusive deals and tanning packages on the portal for members only.

Join Your Text Club

Members can quickly opt into the salon's text club to receive updates and specials.

Get Directions and Hours

Display salon hours and provide clickable directions for easy navigation.

Contact Through Text

Enable direct communication with members via your text number for easy interactions.

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