TL Assist

Manage the entire customer experience from the comfort of your Tan-Link Dashboard.

  • Provide everything your customer needs to know about your services and products – from price lists to deals
  • Show your own website, or instructional videos such as spray tanning instructions, use of your Spray Tan booth, Poly Redlight, or Bodywrap equipment so the customers know exactly what to expect.
  • Switch to unattended mode and allow members to sign up, create their profile, purchase a package or product, and set up their own equipment instantly from the Kiosk. Allow purchasing of products and services with a single click and using the card on file.

Select the right screen from your navigation bar and use any touch screen into a virtual assistant and provide everything your customer needs.

Display Packages and Products

Show your best packages and products by selecting them on your screen and instantly displaying them on one of the customer-facing Kiosk Screens. Easily display packages and products directly through your Tan-Link software.

 

Display Your Tanning Website, Videos, and much more!

Show your own website, or instructional videos such as spray tanning instructions, use of your Spray Tan booth, Poly Redlight, or Bodywrap equipment so the customers know exactly what to expect. 

Show instructional videos on how to maintain a tan, or how to ensure the absolute best experience for your services. Show salon tours and the best your business has to offer. Show all add-on products to enhance the experience and ensure the member returns again!

 
 

Display Customer Sign Up, Check-In, Update Info and more!

Switch the screen to the New Member Signup screen and allow them to sign up right there on the Kiosk screen.

Use fingerprints, or allow the member to use the Self-Checkin Kiosk to unlock their account using QR Code (available in the app) or by using any form of ID such as Drivers License, Credit Card, or Custom Membership ID cards for your salon.

Security Protocol Prevent Theft

Prevent service theft by utilizing EFT account lock so that accounts are automatically locked from use based on your business policy. Then use fingerprints, or allow the member to use the Self-Checkin Kiosk to unlock their account using QR Code (available in the app) or by using any form of ID such as Drivers License, Credit Card, or Custom Membership ID cards for your salon.

The locked EFT accounts cannot be used to set a bed or make a purchase using card on file until unlocked, and after using a service, the account is automatically locked. Set the locking policy to be after 1 use, multiple uses the same day, or lock after a set amount of time.

Payment Screen and Agreements

Switch to the payment and agreements view where the customer can see their purchase on the Kiosk, optionally add Tip, Sign for the payment as well as sign for their digital agreements automatically uploaded to their account and available with a click.

Assist Customers Remotely

Allow customers to simply click on the Camera icon on the bottom right of the Kiosk to instantly launch a video chat with any team member (at another location or with yourself from any desktop or laptop).

Get notified on your phone when a member is requesting assistance, and assist them from anywhere – view the customer in the store and talk to them directly to provide further assistance.

Allow Self Check-In (24/7)

Switch to self-checkin or unattended mode (24/7) and allow members to sign up, create their profile, purchase a package or product, and set up their own equipment instantly from the Kiosk. Allow purchasing products and services with a single click and using their card on file.

 
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