What happens to my EFT billing? I can’t afford any revenue disruption.

Your existing billing schedule, amounts, and membership tiers are imported exactly as they are. Once your database is loaded, you review everything — and your current software keeps running normally until the moment you’re ready to make the switch.

You control the cutover date. Most owners run both systems in parallel briefly, then activate Tan-Link EFTs on their own timeline with zero revenue interruption.

Won’t I have to pay a fortune to get my card tokens out of my current processor?

Most software companies charge hundreds or thousands to “release” your tokenized cards. We don’t — because Tan-Link connects directly to the gateway, eliminating the need for any third-party extraction process.

You’re also not required to change processors. Keep the gateway you have — your members’ cards move with you at no cost.

Will I lose years of customer history, check-ins, package records, and notes?

Every customer profile, check-in history, package history, order records, EFT history, and account notes move over with your data import. Nothing disappears — it all becomes searchable and immediately usable in Tan-Link.

Once uploaded, log in and explore your complete customer data. Your staff can get familiar with the system using real, familiar information before you ever go live.

How long does this take? I can’t shut my salon down for a week.

You don’t close. You don’t lose a single business day. The import process happens while your salon keeps running on your current software. When your Tan-Link account is ready, you log in, review your data, and switch on your terms.

We don’t set the go-live date. You do.

My staff has used the same software for years. Is retraining going to be a headache?

Multiple owners who switched from 15–25 year legacy systems have reported their staff picked up Tan-Link faster than expected. Front desk workflows — check-in, package sales, EFT management — are built for speed, not for software experts.

You can also manage your entire salon from your phone, anywhere — no remote desktop software needed.

Is Tan-Link actually worth the monthly cost compared to what I pay now?

When a member’s EFT declines, Tan-Link automatically sends a text with a direct payment link — no staff involvement, no awkward calls, no lost memberships. That automatic recovery typically more than covers the software cost before you use a single other feature.

Then consider what’s included that you might be paying for separately today: SMS texting platform, email marketing, call center, remote access software. Tan-Link replaces all of it under one subscription.

What’s this AI thing — is that just a buzzword or does it actually help me run my salon?

AI is built directly into Tan-Link’s reporting layer — not a chatbot bolted on. Open any report and ask plain-English questions: “Why is this number declining?” or “What should I do about this?” and get a real answer. No manual. No support ticket. No guesswork.

When you import your historical data, you unlock the ability to query years of customer behavior conversationally. Ask “Which members are at risk of canceling?” or “What’s my best package by retention rate?” and get actual answers.

I have multiple locations. Won’t this make the switch more complicated?

Multi-location owners are some of Tan-Link’s most enthusiastic users. The Leadership Scorecard gives you real-time KPIs across every location from your phone — without calling a manager or being on-site.

Staff management, EFT billing, inventory, and reporting are all unified. No more siloed systems, no more logging into separate accounts per location.