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Tan-Link’s seamless integrations connect your salon’s software with essential tools and platforms, enhancing efficiency and streamlining operations.
Integrating Basecamp with Tan-Link enhances your salon’s operational efficiency by streamlining communication and task management. Basecamp, a real-time collaboration tool, offers features like to-do lists, calendaring, due dates, and file-sharing, helping teams stay organized and aligned.
By connecting Basecamp to Tan-Link, you can automate notifications for various salon activities, such as:
Receive alerts when a client freezes, unfreezes, or cancels their account.
Get summaries of daily draft runs.
Access reports on new customers from the previous day.
Monitor accounts created without sales or services, account notes, and changes.
Stay informed about product inventory mismatches and checklist items requiring responses.
By integrating Basecamp with Tan-Link, you centralize communication and task management, leading to improved team coordination and more efficient salon operations.
To set up this integration, follow these steps:
1
Set up a project in Basecamp where Tan-Link will add to-dos.
2
Invite ‘Tan-Link Automated’ with the email noreply@tan-link.com to your Basecamp project.
3
In Tan-Link, navigate to
General Settings > Features > Setup Basecamp, and authorize the Basecamp app using your salon’s information.
4
Select the Basecamp project, to-do list, and assign tasks to team members within Tan-Link.
Integrating Mailchimp with Tan-Link enhances your salon’s marketing capabilities by enabling efficient mass email communications. This integration allows you to seamlessly export customer data from Tan-Link to Mailchimp, facilitating targeted email campaigns and professional content creation.
Key Benefits:
As new customer accounts are created in Tan-Link, their information is automatically added to your Mailchimp audience, ensuring your email lists are always up-to-date.
Utilize Mailchimp's extensive functionality to build professional email content and run campaigns tailored to specific customer segments, enhancing engagement and retention.
By integrating Mailchimp with Tan-Link, you streamline your marketing efforts, maintain accurate customer data, and enhance communication with your clients, ultimately driving growth and customer satisfaction for your salon.
Setup Overview:
1
In Tan-Link, export the necessary customer information, such as names and email addresses. If additional details are required, you can add fields like store location, account creation date, birthday, and cellphone number.
2
Import the exported list into your Mailchimp audience. Mailchimp will identify duplicate emails and provide options to skip them, ensuring a clean import process.
3
Obtain your Mailchimp Audience ID (also known as List ID) by navigating to Audience > Settings > Audience name and defaults in Mailchimp. Copy this ID into the Mailchimp List ID option in Tan-Link.
4
Create a new customer account in Tan-Link and confirm that the information appears in your Mailchimp audience, verifying the integration is functioning correctly.
Integrating TalentLMS with Tan-Link enhances your salon’s training capabilities by providing a streamlined platform for staff education and development. This integration allows you to assign courses, tests, and assignments to employees, with their training status readily available on the Tan-Link home screen.
Key Benefits:
Organize and assign training materials directly through Tan-Link, ensuring all staff have access to necessary resources.
Monitor employee progress and completion rates from the Tan-Link dashboard, facilitating timely interventions and support.
1
Choose a Talent LMS package that suits your salon’s needs.
2
Input your Talent LMS API Key and Domain Name into Tan-Link to establish the connection.
3
Utilize Tan-Link to assign relevant training courses to your staff, ensuring they receive appropriate instruction.
4
Access training statuses directly from the Tan-Link home screen to keep track of employee development.
Integrating text messaging into Tan-Link enhances your salon’s communication by automating client interactions and streamlining operations. This feature enables you to send personalized messages, reminders, and updates directly to clients’ mobile devices, improving engagement and satisfaction.
Key Features:
Send SMS reminders to clients about upcoming appointments, reducing no-shows and ensuring a smooth schedule.
Inform clients of failed payments or upcoming billing dates via text, facilitating timely resolutions and maintaining account health.
Utilize mass texting to promote special offers, new services, or events, effectively reaching your client base with targeted messages.
Send personalized messages for birthdays, membership anniversaries, or special occasions to strengthen client relationships.
By integrating text messaging with Tan-Link, your salon can enhance client communication, improve operational efficiency, and foster stronger relationships through timely and personalized interactions.
Setup Overview:
1
Upon setting up with Tan-Link, your salon receives a unique 10-digit number with a local area code for SMS communications.
2
Customize templates for various scenarios, such as appointment reminders or payment alerts, to ensure consistent and professional communication.
3
Ensure clients have opted in to receive text messages, complying with regulations and respecting their communication preferences.
4
Use Tan-Link’s reporting features to track the effectiveness of your SMS campaigns and client interactions, allowing for continuous improvement.
Integrating a call center with Tan-Link enhances your salon’s communication capabilities, streamlining client interactions and improving operational efficiency. This integration allows for seamless call management, automated client information retrieval, and efficient handling of incoming and outgoing calls.
Key Benefits:
When a client calls, Tan-Link automatically retrieves and displays their account information, enabling staff to provide personalized service without manual lookup.
All calls are recorded and stored for a minimum of 90 days, allowing for quality assurance and training purposes.
Voicemail recordings are sent to a designated email address, ensuring timely follow-up and efficient message handling.
By integrating a call center with Tan-Link, your salon can enhance client communication, improve staff efficiency, and provide a more personalized experience for your clients.
To set up this integration, follow these steps:
1
Connect your SIP-compatible phone to the internet router and computer as per the manufacturer’s instructions. Ensure the phone is powered on and connected to the network.
2
Obtain the phone’s IP address by accessing the settings menu on the device. This information is necessary for the integration process.
3
Provide the retrieved IP address to Tan-Link support to complete the SIP phone IP setup.
4
Within Tan-Link, set up your call center options, including menu digit actions, voicemail greetings, and email addresses for voicemail recordings.
Integrating text messaging into Tan-Link enhances your salon’s communication by automating client interactions and streamlining operations. This feature enables you to send personalized messages, reminders, and updates directly to clients’ mobile devices, improving engagement and satisfaction.
Key Features:
View the status of each tanning bed, including default time, active session time, and cleanliness, directly within your Tan-Link account.
Assign beds to clients automatically, reducing wait times and optimizing customer flow.
Track tanning session times automatically, ensuring precise billing and a smooth customer experience without manual intervention.
Monitor the status of each bed, including when it requires cleaning or maintenance, helping you maintain high hygiene standards and ensure equipment is always in top working condition.
By integrating TMAX with Tan-Link, your salon can achieve a higher level of operational efficiency, provide a better customer experience, and maintain a well-organized management system for your tanning equipment.
Benefits:
1
With real-time updates on bed availability, status, and cleanliness, your staff can manage bed turnover faster and optimize the flow of customers, reducing wait times and improving customer satisfaction.
2
Provide a seamless experience with quick check-ins and no waiting around for beds, improving customer satisfaction and loyalty.
3
Access all bed usage, maintenance, and session data in one place, making analysis and reporting easier for business insights.
4
Automating bed control and session tracking reduces the risk of human error, leading to smoother operations and fewer mistakes in billing or bed assignments.
5
As your salon grows, easily manage additional beds and equipment through the same integrated system without disruption.
Integrating When I Work with Tan-Link enhances your salon’s staff scheduling and management capabilities. This integration allows for seamless synchronization of employee schedules, ensuring efficient operations and improved communication.
Key Benefits:
Employee schedules created in When I Work automatically populate into Tan-Link, streamlining staff management and reducing manual data entry.
Utilize Tan-Link's features to send shift reminders and check-in texts to employees, promoting punctuality and accountability.
Requirements:
To enable this integration, your salon must subscribe to the Advanced Plan (formerly known as the Enterprise package) with When I Work.
By integrating When I Work with Tan-Link, your salon can achieve a more organized and efficient scheduling process, leading to better staff management and an improved client experience.
Benefits:
1
Automating schedule updates between When I Work and Tan-Link reduces administrative tasks, allowing managers to focus on other critical aspects of salon operations.
2
Automated reminders and check-in prompts keep staff informed and accountable, leading to smoother daily operations.
3
Real-time schedule synchronization ensures that staffing levels are appropriate for business needs, enhancing customer service and satisfaction.
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